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Frequently Asked Questions
We offer a wide range of high-quality fashion items, including luxurious coats, jackets, fur pieces, genuine leather products, casual women’s suits, and designer clothing. Our collection is carefully curated to bring you the best of Italian elegance and sophistication.
Roberto Fashion Store is based in Bulgaria, serving customers across Europe with premium Italian fashion.
Yes, we offer international shipping across Europe. We aim to deliver your orders as quickly as possible, ensuring your items arrive in perfect condition.
We accept returns within 14 days of purchase, provided that the items are in their original condition with all tags attached. Please contact our customer service team for return instructions and further assistance.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through our shipping partner’s website.
We accept a variety of payment methods, including major credit cards, Google & Apple pay, and bank transfers. All transactions are secured to protect your personal information.
Yes, we offer custom sizing and alterations on selected items. Please contact us with your specific requirements, and our team will be happy to assist you.
You can reach us via email at miroslav@tyufekchiev.com , by phone at +359893230003, or through our website’s contact form. Our customer service team is available to assist you with any inquiries.
Yes, we offer gift cards in various denominations. Gift cards can be purchased directly from our website and make the perfect gift for any fashion enthusiast.
Yes, we are committed to ethical sourcing and ensure that all our fur and leather products are obtained from suppliers who adhere to the highest standards of animal welfare and sustainability.
Yes, we welcome you to visit our stores in Bulgaria to experience our collection firsthand. Please check our website for our store location and opening hours.